Privacy Policy

Effective Date: May 4, 2026

1. Introduction

At Online Radio Hosting, we respect your privacy and are committed to protecting the personal data of our clients. This policy outlines how we collect, use, and safeguard your information when you use our radio and web hosting services.

2. Information We May Collect

We may collect information that is necessary to provide and maintain your services:

Account Information: Name, email address, billing address, and phone number provided during registration.
Technical Data: IP addresses, browser types, and server logs generated when you or your visitors access our infrastructure.
Payment Information: We use third-party payment processors. We do not store full credit card details on our local servers; these are handled securely by our payment gateway.

3. How We Use Your Information

We use the collected data for the following purposes:

Service Delivery: Setting up your hosting environment and radio stream.
Support: Responding to your technical inquiries and troubleshooting server issues.
Security: Monitoring for unauthorized access, DDoS attacks, or fraudulent activity.
Communication: Sending invoices, service updates, and maintenance notifications.

4. Data Processing (Radio & Web Content)

As a hosting provider, we act as a Data Processor for the content you host on our servers.

User Data: If you collect data from your website visitors or radio listeners, you are the Data Controller.
Logs: We may store access logs for your website or radio stream (e.g., listener IP addresses and duration) to provide you with analytics and ensure bandwidth compliance.

5. Data Sharing & Third Parties

We do not sell your personal information to third parties. We only share data with:

Infrastructure Partners: Data centers or cloud providers where our physical/virtual servers are located.
Payment Processors: To facilitate billing and renewals.
Legal Requirements: If required by law to comply with a subpoena or similar legal process.

6. Data Retention

We retain your account information for as long as your account is active. If you cancel your service, we will delete your hosted data (website files, radio recordings) within [e.g., 30 days], unless legal obligations require us to keep it longer.

7. Your Rights

Depending on your location (such as the UK or EU under GDPR), you have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your data.
Withdraw consent for marketing communications.

8. Cookies

Our website uses cookies to keep you logged into your hosting control panel and to remember your preferences. You can disable cookies in your browser settings, though some parts of our service portal may stop functioning.

9. Security

We implement industry-standard security measures, including SSL encryption and firewalls, to protect your data. However, no method of transmission over the internet is 100% secure; therefore, we cannot guarantee its absolute security.

10. Contact Us

For any privacy-related questions, please contact us at: Email: admin@online-radio-hosting.co.uk